Shipping policy

Shipping Policy

Thank you for shopping with Lumihom. We're committed to getting your order to you as quickly and safely as possible.

Processing Time All orders are processed within 2–5 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times Standard international shipping typically takes 10–20 business days depending on your location. Expedited shipping options may be available at checkout.

Shipping Costs Free shipping is provided for all orders.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs.

Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date with your order number and photos (if applicable). We will work to resolve the issue promptly.

Contact Us For any shipping-related questions, please visit our Contact page.

Last updated: June 2026